Took too long to sort out the issues
I was hoping the training and onboarding would be a smooth process, but honestly it took far longer than I anticipated. The initial setup felt promising, and the training sessions covered most of what I needed. However, when things started to go wrong, the resolution was quite slow. It seemed like the workflow interruptions were not addressed promptly, which was frustrating because I had expected more guidance during those hiccups. The onboarding platform did have adequate resources, but accessing support felt like it added unnecessary delay. One thing I will say is the training material was comprehensive and did help me grasp the basics reasonably well, so that part was fine. Still, when unexpected issues occurred, the process felt disjointed and drawn out. I had to repeatedly follow up over calls and emails to get basic clarifications. Given this, I'd suggest improving the turnaround time when onboarding problems arise. Overall, the training has its merits, but the time it took to handle setbacks made the experience less efficient than I would have liked. I've learned some useful aspects, but the delays in resolving things were discouraging.