Took too long to sort out issues before buying
I was eager to get started but the pre-purchase process took quite a long time with some hiccups. When things went wrong with understanding the payment and invoicing procedures, the replies from sales were slower than I hoped. I appreciated the little guidance I got on the tool's features, but the delays definitely tested my patience. At least the customer support was polite whenever I did reach them, and they tried to help fix the issues. The sign-up process itself was typical but nothing particularly impressive. I was hoping for a smoother interaction and faster resolution of questions. The waiting time made me feel less confident and slowed down everything, even though the software looked promising. On the bright side, the dashboard seemed user-friendly, and once everything was settled, I think using the dialer and database features will be fine. Still, the whole sales and explanation phase felt clunky and took much longer than I expected before I could even start using the system.