Took too long to settle into daily use
Reflecting back on my experience with the training and onboarding, I was disappointed by how long it took to get comfortable with the software. The process dragged on across several weeks with repeated attempts to understand the dialer and effectively utilize the database feature during daily use. Even after initial setup and training sessions, day to day operation was still challenging and required much independent troubleshooting. The automatic updates seemed to introduce new quirks rather than smooth things out, which added to the frustration. The invoicing and payment steps were straightforward enough, which I appreciated. However, I expected a more streamlined flow that would save time and let me focus on my work. While the support was available, it wasn’t able to speed things up significantly or lessen the ongoing effort required. Overall, it was a very slow grind to become productive with the system, and I would advise others to prepare for a lengthy adjustment period.