2 out of 52 of 5Verified purchaseTraining and onboarding
took too long to get the wording right
The training was supposed to help me understand the software quickly but I found the labels and explanations very confusing at first. It took too long before everything made sense, which delayed my setup time. The phrasing in the onboarding materials wasn’t always clear and sometimes felt unrelated to what I actually needed to do, especially around using the dialer and accessing the database. I ended up spending extra hours just trying to figure out what was meant. While I appreciate the effort, the lack of straightforward wording definitely made it harder to move ahead fast. Hopefully you can simplify the terms so new users don’t waste so much time.