You need to know that your telephonic support does not align well with the hours I actually work. Th

You need to know that your telephonic support does not align well with the hours I actually work. Th

You need to know that your telephonic support does not align well with the hours I actually work. There were multiple occasions when I called for help with the dialer and database features, and it took too many hours before someone was available to assist. This delay disrupted my work and made me hesitant to rely on support when I needed it most. The automatic updates are a fine feature, but when issues arise, the support response time is what really matters, and that did not match my expectations. The sign-up and payment process was smooth, but without timely support during work hours, there’s a serious inconvenience that needs addressing on your end.