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WFHI review

Took too long to get started properly

2 out of 52 of 5Verified customerTraining and onboarding

Took too long to get started properly

Getting started with the software training was frustrating because it took a long time to get a good grip on how to use the system effectively. The onboarding material was dense and not very straightforward, which slowed down my progress considerably. While some parts of the training were clear, many key functionalities related to the calling tools and database required additional self-study. It felt like I was often left on my own to figure out how the software behaved in daily use, which was not ideal. A more streamlined initial training program would have made this a lot easier. Overall, the entire process felt slower and more complicated than expected, and it took quite a while before I felt comfortable using the software in the way I needed.

Damini PawarMizoram, IndiaExperience: Published:
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