Took too long to get started here
I thought signing up and actually getting things rolling with WFHI would be quick, but honestly it took way longer than I expected. First, the invoicing and payment processing seemed straightforward enough, but then I hit a wall with the software access. I kept waiting to get full access, but had to wait on support to clarify several points. Calling tools themselves felt okay once I was able to use them, but the delay in onboarding was frustrating. I get that training might take some time, but it felt like I was stuck in limbo for too long. I guess the one good thing was that once I got through the initial hurdles, the call dialer and database features worked fairly well for what I needed. I wish they’d streamline the sign-up and onboarding process because that’s where I spent most of my time and effort, looping back and forth with support without a clear timeline. By the time I could use the software smoothly, I felt I had wasted far too much time, which was disappointing at best. In the end, the tools are fine, but getting there felt like a chore.