Took too long to get started, completely disappointed
I expected to start quickly with WFHI, but it took far too long to get going. The sign-up process was confusing and delayed my access to the software. I contacted support, but the communication was slow and ineffective. The training offered did not cover key areas I needed to understand to operate the dialer and database properly. Automatic updates also caused glitches that set me back further. Because of these delays and the poor communication, I wasted valuable time trying to figure things out on my own. I found the invoicing process unclear, which added to my frustration. Overall, my experience with getting started was a long, unproductive struggle with no clear resolution, and I have not been able to use the software effectively since. I do not recommend this if you need prompt and efficient support to begin working immediately, because it simply did not happen here.