Took too long to get any clear info
I spent quite some time going back and forth during the sales and pre-purchase stages with WFHI. Every time I reached out for details, it seemed I had to repeat the same questions multiple times. The process felt drawn out due to delays in replies and the waiting periods involved before getting a proper response. Despite providing my contact information and inquiring repeatedly, clear explanations of how the software and services would fit my needs came late in the process. The sign-up and invoicing steps themselves were straightforward enough, but the time lost during the initial engagement made the overall experience inefficient. Waiting for follow-ups and clarifications stalled my decision-making. In the end, I found the entire pre-purchase phase took more effort and patience than expected, which is disappointing when trying to start working quickly. I would advise prospective customers to be prepared for potential delays and repeated communications if they want to complete the process smoothly.