Took too long to get a response

Took too long to get a response

Honestly, the support team was fairly responsive but it did take more time than I would have liked to get straight answers from them. I’ve been through similar processes before, explaining my issues repeatedly, and this felt like just another round of waiting. The dialer and calling tools themselves seem fine; no major complaints there from a usability point of view. However, when I needed hands-on help to get past some setup hurdles, the lag in response slowed down my progress more than necessary. Training was delivered in a timely manner, but some of the clarifications I needed only came after extended back-and-forth over calls and emails. Still, the invoicing and payment steps were handled pretty efficiently, and signing up was straightforward enough. I’m just a bit weary of how long questions stayed open before support acted on them, which impacted my workflow a little. I’d say if you’re in a hurry to get started without delays, you might find it frustrating, but otherwise the platform itself seems decent.