Took too long to fit my hours
My experience with the WFHI software fitting my actual work hours was disappointing. It took far too long to adjust settings so that the dialer and calling tools would operate effectively when I was available. The database feature didn't sync properly with my schedule, and I couldn't rely on automatic updates to solve these timing issues. Training was somewhat generic and didn't address my timing case directly. Although signing up and handling invoices was smooth, the overall pace to become fully operational was slow for me. This delay impacted my workflow significantly, leaving me frustrated with how the software accommodated my real working hours.