1 out of 51 of 5Unverified experienceSoftware and access
Took too long to become usable day to day
The software’s day-to-day performance was frustrating, far beyond the initial setup period. For instance, one day the dialer kept dropping calls without clear reason, causing confusion that dragged on through my scheduled work. Apart from this, there were regular unexpected errors, like the database freezing when I tried to update records. I tried contacting telephonic support, but the delays in response times only compounded the issues. Over several weeks, these interruptions meant I couldn’t fully rely on the system to keep workflows consistent. The time it took for the software to feel usable was much longer than I anticipated, and I found myself waiting on fixes rather than working smoothly.