Took too long and I’m still not confident
The training was really time-consuming and left me feeling unsure even at the end. I went through the modules and sessions hoping to get comfortable with the software and its features but that did not happen. Each step seemed to take longer than expected, and there were moments when I had to wait or repeat things that should have been straightforward. Despite asking for help through support, the guidance I received didn’t boost my confidence. I ended the process feeling that I still don’t fully understand how to use the dialer and database features well. The onboarding instructions were confusing at times and the labels on the interface didn’t help. I had expected a clearer, more confident experience after putting in so much time, but instead I’m left weary and skeptical about getting the most out of this product. If it takes this much time just to get started, I worry about how manageable it will be in the future. Overall, I am frustrated that the training did not prepare me better or make me feel ready sooner.