Took time to understand but not worse than before
Compared to other platforms, WFHI wasn’t too bad but also wasn’t a breeze. The sales and pre-purchase info wasn’t laid out perfectly so I had to put quite some effort into understanding exactly what software features come with which package. This was annoying because I’ve seen more streamlined communications elsewhere. Some features and pricing details felt a bit too buried in the docs and emails. However, once I sorted that out, I felt the onboarding was as good as what I'm used to with other services. Training sessions were useful but not exceptional. Payments and invoicing also took me a bit of time to fully understand because the process was slightly different from what I’m used to. So overall, the effort required to get started with WFHI, compared to previous tools, was moderate — neither a giant leap forward nor a complete headache. The clarity can be improved, but I wouldn’t say the experience was worse than before.