Took time to get started but invoicing was smooth
I must say, the whole process from signing up to actually getting comfortable using the WFHI software took quite a while. It felt like there were several steps to navigate, and some aspects of the training were not as immediate or intuitive as I had hoped. The terminology in places was confusing, which made the early days a bit frustrating. That said, I did appreciate how clear and well-organized the invoicing and payment procedures turned out to be. Once I was past the initial hurdle and understood the billing system, I found that part ran smoothly without surprises. The telephonic support tried to help, although sometimes I felt the responses could have been quicker or clearer. Overall, the delay in really settling into the software was the biggest issue for me, but the good clarity in financial matters is something I can acknowledge with respect.