Took time, but training left me mostly confident
The onboarding and training process took longer than I expected, but by the end, I felt pretty confident about handling the software. Initially, getting familiar with the dialer and calling tools was a bit overwhelming because there were several features combined into one interface. The training modules were detailed and well-structured, which helped me progressively understand how to manage the database and place calls efficiently. Although the automatic updates introduced some changes during the process, they didn't interrupt my learning much, which I appreciated. There was a minor reservation I had about the pace, as I wished certain practical sections had been a bit more focused to avoid repetition. Still, the overall experience helped me transition into managing my remote workflows without external help, which is valuable. This training certainly prepared me well, even if it required patience to get through all of it.