Took some time to get started, but good overall; missing clearer initial guidance
Honestly, it wasn’t instant getting started; the sales and pre-purchase info was kind of all over the place at first, which meant I spent a little too much time figuring out what exactly I was signing up for. The sign-up process itself went fine once I knew what to do, and the invoicing was straightforward. What stuck with me was that I expected a more concise initial explanation or demo session to really hit the ground running faster. You know, something that would quickly show the key features and how to set up the calling tools and database. Nonetheless, once past that, the onboarding and training modules filled in most questions. Just wished they provided a tad more upfront clarity because that would have made the whole process feel less scattered.