Took Some Time to Find My Way Around But Worth It
When I first signed up and started the training, I found that while the onboarding process was fairly straightforward, I had to figure out quite a bit on my own, especially when it came to customizing the remote workflows to fit my needs. The video tutorials were helpful but didn’t cover every detail, so I ended up spending more time experimenting than I expected. Once I got past the initial learning curve, the software started to feel intuitive and efficient. The calling tools and dialer worked pretty smoothly after some practice, and I appreciated how the database feature integrated my contacts well. The automatic updates seemed to improve the platform consistently without interrupting my work. One small downside was that more step-by-step guidance during onboarding would have saved me time and confusion. However, telephonic support was responsive when I reached out, and the priority assistance felt valuable. Overall, it took a bit longer to be fully comfortable than I had anticipated, but I feel more confident now and would recommend the training with the caveat of being prepared to explore some on your own.