Took some time but the onboarding finally clicked!
Oh wow, getting through the WFHI training and onboarding was more of a project than I thought it would be! I mean, at first I was just hoping it would be quick and easy so I could dive right into using the software. But turns out, it’s more detailed than I expected, which is actually a good thing. The sessions felt a bit longer than I anticipated, and I had to revisit some of the calls about using the database and dialer features because they weren’t super straightforward the first time. Plus, the mix of self-paced and live training made it a little tricky to keep up with my own schedule. But once I pushed through the steps and made sure my setup was right, the onboarding started to feel a lot smoother. Oh, and the sign-up and payments? Honestly, that part was easy and didn’t hold me back. So yeah, it took some effort but now that I’m through, I get why they do it like this – the training sets you up nicely for the software’s daily use!