took some time but support was there when needed
I had a few questions while using the software and calling tools, so I reached out by phone. It did take a bit longer than expected to get through, but once I was connected, the person on the other end really helped clarify things. The support felt patient, not rushed, which was nice given some of the more complicated aspects. Honestly, I think next time I might still need a call because this is quite a detailed system. It’s not super intuitive for first timers, but after a while, it starts to make more sense. Signing up was easy, and the invoicing process seemed automated which saved time. The dialer and database features worked well in day-to-day use, but I had to ask about some features to get the best out of them. So for me, I wouldn’t mind calling again if something new comes up; the wait wasn’t perfect, but the help on the call was worth it. Overall, a decent experience but with room to speed things up in support.