Took some time but problem got fixed
When I was signing up, there was a glitch with the payment page that wouldn’t let me complete my registration. It was frustrating at first because I wasn’t sure if my details had gone through. However, after I contacted support, they took about two days to resolve the issue. During that time, communication was polite but not very frequent — I had to follow up once to get an update. Once the payment issue was settled, I was able to access the full software and begin using the calling tools and database. Overall, while the delay was inconvenient, the team did fix the problem satisfactorily. Afterwards, the invoicing and automatic updates worked as expected with no problems seen yet. If the initial setup had been smoother, then the process would have been better, but I’m glad it was resolved at all. It shows they can manage issues even if the turnaround isn’t immediate. I’m now using the product regularly without any payment or sign-up complications.