The responsiveness here is generally good, I feel. I reached out a few times with questions during t

The responsiveness here is generally good, I feel. I reached out a few times with questions during t

The responsiveness here is generally good, I feel. I reached out a few times with questions during the sign-up and training process. Sometimes, it took what I’d say was a bit longer than I expected to get the answers, maybe a day or so. Not a dealbreaker, but you notice when you're waiting. On the positive side, the support team did clear my doubts clearly and in detail once they replied. They didn’t rush the explanations which I appreciated. Some steps in the onboarding, especially related to the dialer and database, did prompt me to contact them a couple more times, so I did. I wished the initial emails or software prompts were a bit more explanatory upfront to reduce my back-and-forth. Other than that, the process was smooth, and the people I interacted with were always polite and eager to help. Overall, their responsiveness was decent and supported me enough to get comfortable, but if they could speed parts up a little, it would be even better.