Took some time but got a fair grip overall
The training and onboarding process took quite a while to get through. I was a bit surprised how much was involved before feeling fully comfortable with the software features, particularly the calling tools and database integration. Some parts of the training seemed intuitive and helped me grasp the workflow, but other sections were dense and required me to pause the lessons a few times to absorb the information. Support was available when needed, which was a relief, but I expect I might have to reach out again in the future if something new comes up or I forget certain steps. The automatic updates kept the software running smoothly, and that reduced some burden on my side. Signing up and making payments went okay, with invoices arriving as expected. Overall, the time spent was worth it since I now feel I have a fair grip on how to use the software effectively, even if I’ll probably call for help again at some point. I appreciate the balance of self-paced learning with the option for assisted support.