Took some effort but training made things clearer
I found the onboarding and training to be quite interesting though it took a mild effort to get through all the modules. The wording and labels in the training content were mostly clear but occasionally needed rereading to fully grasp their meaning. The call tools and dialer were introduced well during sessions, and demonstrations helped me visualize how to use them effectively in a real workflow. The database feature matched well with the examples shown, though I had to pause and revisit some segments because of overlapping terms. Automatic updates ensured I was always using the latest version, but they didn't radically change the interface. Signing up and paying was straightforward, with invoicing coming promptly, so no worries there. Telephonic support was available, though sometimes I had to wait a bit to get through, which I expected given the demand. Overall, the onboarding demanded some time and attention but gave me a solid foundation to start using the software confidently, and I'm optimistic about growing more comfortable with it.