Took slightly longer but queries were answered eventually
The training and onboarding took more time than I initially expected, mostly because I waited a bit for some clarifications on using the database feature. They did respond when I reached out, but sometimes the replies were not immediate, which slowed down my progress. On the other hand, I appreciated the detailed explanations once I got through to them, which helped me understand the software better. It wasn’t perfect in terms of response speed, but the assistance was thorough and helpful in the end. This gave a balanced experience where I had to be patient, but I felt supported overall throughout the process.