Took quite some time to understand but mostly clear
I spent a fair amount of time going through the sales and pre-purchase explanations, and honestly, my experience was mixed. On one hand, the breakdown of features and overall capabilities of the software was fairly clear initially, making it somewhat straightforward to know what I was getting into. However, some details about the subscription tiers and what exactly each one included left me a bit confused. It wasn’t that the information wasn’t there, but it felt a bit scattered and took longer to piece together than I expected. The invoicing and payment process was well explained, which was a relief, but I still found myself verifying a few things after signing up. I appreciate that there's telephonic support available, though I haven’t needed to reach out yet. Overall, I have a decent understanding now, but I think the initial clarity could be improved to save time for new users like myself.