Took quite some time to settle after purchase
Hey, you know I was curious about this software and training setup because it promised to be quite a smooth full-package solution. But honestly, the experience day to day after signing up wasn’t as quick as I thought. The sign-up and payment process was okay, but the real challenge began when I started to work with the database and calling tools weekly. The onboarding steps took longer than expected to really get me comfortable; I had to go back to training videos more than once to figure out some workflows. The dialer was fine for the most part but occasionally would throw in a lag that disrupted my calls. Also, the automatic updates, while convenient, sometimes reset a few settings without much warning, which was a bit frustrating and slowed me down. The support team, when contacted, gave decent responses but not always on the first call, so I needed to follow up. I appreciate their effort but it just didn’t feel super streamlined day by day. Invoicing went smoothly, so at least that part didn’t add extra stress. Overall, it’s not a bad package but it took quite some time to really settle in and feel comfortable using all the features daily. If you’re expecting it to just work perfectly from day one, that might not be the case. Just be prepared to spend some time adjusting and figuring stuff out beyond the initial sign-up. It’s helpful, but patience is key.