Took quite a while until I found what I needed
Hey, just wanted to share that when I started using the training modules, honestly it took me quite a bit of time to find exactly what I needed within the software’s onboarding resources. I mean, the instructions are there but they're a bit spread out, so sometimes I found myself scrolling through different pages to confirm how to use the dialer or set up the calling list effectively. The database feature is useful once you figure it out, and the automatic updates meant I didn't have to worry about staying current with any changes. Signing up and handling the invoices was pretty straightforward though, so that part was smooth sailing. Support was reachable by phone, which helped when I got stuck, but it wasn’t always immediate. Overall, not a bad experience, just that the time it took to really get up to speed felt longer than I’d like. I’d tell you to maybe improve how training content is organized or cross-referenced because that would save folks quite a lot of hassle and speed things up for newer users like me. Anyway, these are just some thoughts after using the system for a couple weeks now.