2 out of 52 of 5Verified purchaseSupport and communication
Took quite a while to really get things moving
My experience with support was okay but it definitely took longer than I would have hoped to become fully operational. I interacted with them a few times to get answers and clarify steps, but some of their responses came after a delay which slowed down my progress. That meant I had downtime during some of the early training and onboarding phases. On the plus side, once I was able to access the call dialer and database properly, things started to work better. However, the initial waiting around felt frustrating even though support was generally polite and tried to help as best they could within their constraints.