Took quite a bit of back and forth to get decent help
I found the support somewhat responsive, but it definitely took effort on my part to get meaningful assistance. When I first encountered problems with the dialer settings, I submitted a support request and got a reply within a day, which was okay. However, the solution offered wasn’t completely clear and I had to follow up a few times before the issue was actually resolved. They answered my calls politely, but sometimes I felt like I was explaining the problem from scratch repeatedly. On the other hand, once things got moving, the team did try hard to keep up and provide the needed help. The whole process wasn’t as seamless as I would have hoped, but I admit the communication wasn’t bad either. It just required patience to finally get the answers and fixes I needed.