I had hoped the onboarding process would be straightforward, but it took much more time than I antic

I had hoped the onboarding process would be straightforward, but it took much more time than I antic

I had hoped the onboarding process would be straightforward, but it took much more time than I anticipated. The training modules seemed to circle around the same topics repeatedly, which became quite tiring. I sometimes had to wait for responses during the live support sessions, and those pauses slowed down my learning curve significantly. On the upside, the few hands-on exercises actually helped me grasp the calling tools better than I expected. Still, I think the repetition and waiting could have been reduced considerably, especially for someone ready to hit the ground running. The database feature was explained well, though setting it up felt like an afterthought rather than a seamless part of the training. Automatic updates didn’t interfere as much as I feared, which was good. Sign-up and invoice handling went fine, no issues there. Overall, I felt the training could be improved by trimming down unnecessary repetitions and speeding up the back-and-forth communication. The time investment was bigger than I’d like, making me uncertain if I’d recommend this to someone who wants quick onboarding.