2 out of 52 of 5Verified purchaseSales and pre-purchase
Took much too long to figure out sales details
The sales and pre-purchase process took longer than I thought it would, largely because there wasn’t enough clear guidance upfront. I felt like I was left to work out many of the details on my own, which made the whole experience time-consuming. It wasn’t simply about signing up; understanding the database features and how the calling tools fit into the workflow took more time than I had anticipated. The automatic updates added some uncertainty about whether I was missing something important. While telephonic support was available, I found myself hesitant to use it for basic questions. I wish the whole process was better explained from the start to save me this much effort and frustration.