Took much more effort than before
Switching to this software was quite a task compared to what I had used earlier. The onboarding was not straightforward, and I found myself spending more time than expected just figuring out the basics. The calling tools sometimes lagged and the dialer felt less intuitive. The database feature also seemed less responsive, making it harder to manage my remote workflow efficiently. The only part I could appreciate was the automatic updates which kept things current without much hassle. But overall, the process felt unnecessarily complicated and time-consuming. The sign-up and invoicing experience was average, nothing remarkable but also not a source of frustration. I had expected something more user-friendly based on the initial promises, but in practice, it required a lot of manual effort. Telephonic support was not very helpful when I reached out, adding to my frustration. This whole experience was more exhausting than productive, leaving me missing my old system that just worked better for my needs.