Took Much Longer Than I Thought
So, I was hoping the support and communication would be pretty straightforward but honestly, I found the wording of things to be a bit confusing, and it took a lot longer to sort out than I expected. The labels on some buttons didn’t make much sense, so I kept guessing which option to pick during the setup and training phase. I kept having to call or email because things like “Dashboard overview” or “Workflow activation” weren’t clearly labeled, which made me feel like I was going in circles. And then, after a while, I’d realize I was just being slow to get it, but also the explanations didn’t always match what I saw on screen so I had to ask again. I will say the one point I liked was that once I actually got ahold of someone over the phone, they were pretty patient and explained things clearly at last. Still, all in all, the time it took simply to get clarity was a bit frustrating.