Took much longer than I expected to get sorted
I initially signed up hoping the billing and payment setup would be straightforward, but it ended up taking much more time than I anticipated. The invoicing was supposed to be clear, but I found myself getting confused by some charges that didn’t match what I thought I was signing up for. There was some communication about this before I joined, but honestly, the details weren’t as clear as I needed them to be. I was fairly reserved about whether the payment process would meet my needs, particularly since some of the automatic updates didn’t seem to sync well with the billing dashboard. When I contacted support, I got through eventually, but the wait time was longer than I expected, which added to my frustration. Overall, the experience felt slower and more complicated than I had hoped, and while I don’t think it was a total failure, it definitely left me questioning if it was the right fit for what I wanted to do.