took much longer than i expected to get comfortable
Looking back, the training and onboarding phase really tested my patience. It took way more time than I had initially planned to understand the software deeply enough to use it confidently. The sessions weren’t as clear as I would have hoped; some important concepts felt glossed over or rushed through. Because of this, I often found myself doubting whether I was setting things up correctly, which slowed down my overall progress considerably. The telephonic support was sometimes available but not always quick enough to help when I was stuck. Updating myself when the software changed through automatic updates was another challenge because I wasn’t always notified clearly about what was new or different. While the invoice and payment process went fine, it was this prolonged onboarding experience that left me feeling less confident in the end. Overall, I was hoping to be operational sooner but ended up spending more time getting used to everything than expected.