Took much longer than I expected, frustrating from the start
I started the training and onboarding with high hopes, but frankly, the whole sequence felt disorganized and took far too long to complete. The steps weren’t in a sensible order; I had to jump back and forth between modules because some foundational information came after the more complex training material, which only added confusion. The sign-up and payment process were clear and straightforward, but the actual training kept dragging because the flow wasn’t intuitive. My attempts to use the calling tools and understand the database while still figuring out basic onboarding felt overwhelming. Automatic updates kept changing certain features, which required extra time to adjust, but there was little proactive guidance on that. Telephonic support was available, though it often felt reactive and not very helpful in guiding me through the mess of the course sequence. All in all, the time it took to reach a comfortable level was much more than I anticipated, making the whole process frustrating and exhausting to work through from beginning to end.