2 out of 52 of 5Verified purchaseTraining and onboarding
Took more time to get started than I thought it would
I was hoping to jump right in after sign-up, but the onboarding and training stretched out longer than I expected. The initial setup was complicated, and I found myself waiting for telephonic support several times to understand steps clearly. The dialer and database syncing did not happen immediately, which added to the delay. I’m not sure if it was my misunderstanding or the software needing updates, but the whole process made me wonder about how long it would take before I could fully use the tools. It definitely felt like more time was needed just to become fully operational, which was a little disappointing.