Took more time than expected to find what I needed
When I first started exploring the WFHI software to see if it fits my remote workflow needs, I found that getting exactly what I needed wasn’t immediate. The sign-up was quick and invoicing clear, but navigating through the dashboard was a bit slow at first because of the many calling tools and database features packed in. I spent a good amount of time figuring out how to use the dialer most effectively and match the right contacts from the database for calls. Telephonic support was decent and sometimes helpful, but not always immediately responsive during peak hours, which slowed me down a bit. Automatic updates brought in new features but I had to keep track myself of what changed, which wasn’t as proactive as I’d hoped. Eventually, after playing around with training materials and a few calls to support, I got the hang of it. So, I’d say the time investment is higher than I personally expected, but if you’re patient, the system can be pretty useful in the end.