Took more time than expected to find suitable hours
When I was exploring the WFHI software and its offerings, the main consideration for me was how well the scheduling and work tracking features aligned with the hours I actually dedicate to my projects. The initial setup was fairly straightforward, and the training helped in understanding the software’s capabilities. However, while the dialer and calling tools performed reasonably during the active periods, I found that the workflow felt a bit rigid when it came to matching my flexible hours. I expected more adaptability within the database management and scheduling aspects. The invoicing and payment processes were clear and simple, so no issues there. Support was helpful but did not quite address the nuances related to working hours. Though I appreciated the automatic updates and the general reliability of the software, in terms of fitting the actual hours I work, it took longer than I expected to adjust my routine. So, overall, it’s a decent system but not perfectly tailored for someone looking for flexible hour management on the platform. I’d say the time investment to align it with my hours was longer than anticipated.