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WFHI review

took more time than expected to figure out payment process

3 out of 53 of 5Verified purchaseSales and pre-purchase

took more time than expected to figure out payment process

So honestly, when I first signed up for wfhi, I found myself having to figure out a lot on my own which was a bit frustrating. The sales part was fine but understanding how payments and invoices worked took way longer than I expected. There was some documentation but it wasn’t super clear so I called support a couple of times. The support helped me but I also felt like I had to do half the figuring out myself before asking the right questions. Once the invoices started coming regularly things got a bit smoother but the first few weeks were quite confusing. On the positive side the software itself is good once set up properly and the training was helpful too. So it’s not that the process didn’t work, just that the time it took was longer than I thought it would be because of having to sort out some things solo. Overall, I think with a bit more upfront guidance it would be a better experience for others too.

Trupti PandeyArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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