Took more time than expected but worth the wait
The training and onboarding process took longer than I initially thought it would, but that wasn't entirely a bad thing. I appreciated the thoroughness of the sessions, which helped me understand the software's capabilities quite well. On the downside, some parts of the training seemed a bit rushed, especially toward the end, and I found myself needing to revisit the material. I was able to navigate the calling tools and the dialer after some practice, but certain features didn’t come easily at first. Overall, you provided helpful guidance throughout, making the onboarding manageable, though I am aware I might require some assistance again the next time I undertake training for an update or a new feature. The sign-up and invoicing were smooth, and the telephonic support was responsive when I called in with questions. So while it took longer than I expected, I feel better prepared now, even if I might need a hand again in future trainings.