Took more time than before but still a positive difference
Compared to the previous training platform I used, setting up and getting fully comfortable with WFHI’s system took more time, but it was worth the investment. I appreciated how the training modules covered detailed usage of the calling tools, database, and automatic updates integration, which my previous resources lacked. The onboarding process was methodical, allowing me to revisit tricky parts whenever needed. Even though the overall process demanded patience and several sessions, the support team was consistently helpful over the phone, guiding me through issues patiently without rushing. The payment and invoicing system was clear and matched my expected subscription hours. Though the extended time commitment felt like a drawback initially, the comprehensive understanding I gained has improved my daily workflows considerably. Thus, despite the longer time required compared to my last experience, the training here has been more thorough and reliable, giving me confidence that I am using the software to its full potential.