Took more effort than it should have to understand sales labels
I found the sales and pre-purchase information quite confusing when I first tried to use it. The labeling throughout the invoice and payment section was not very intuitive and required more effort than I believe it should to figure out how things actually worked. Terms were tossed around without proper explanation which made me question whether the software could do what it claimed, especially related to payment schedules or subscriptions. Although the sign-up process technically succeeded, I had to spend extra time contacting support to decipher what the various menus meant. The calling tool and dialer also didn't feel as smooth initially which added to my frustration. Overall, while it’s possible to get through, I would expect a more straightforward and practical experience when purchasing and managing the software.