Took more effort than I thought to align with their system
Looking back, I realize the whole signup and pre-purchase phase demanded a lot more effort from me than I anticipated. Initially, I expected things to be straightforward, matching the website information. But the actual process involved more steps in data entry and managing the dialer setup than I had prepared for. The training schedule also required me to juggle my time carefully, which wasn’t clearly outlined before. Though the invoicing and payment were handled adequately, the support for pre-purchase queries was not as prompt or detailed as I’d hoped, so I often had to reassess my approach on my own. Overall, the entire experience felt like a slow climb rather than a smooth path, and I think better upfront clarity would have reduced the effort I needed to put in significantly.