Took more effort than I expected to understand everything

Took more effort than I expected to understand everything

I went into the pre-purchase phase assuming the explanations around how the calling tools and software worked would be straightforward, but honestly, it was a struggle. The materials and demos were not as clear or detailed as I needed, especially concerning how the database integrated with the dialer. I kept feeling I had to dig around or ask a lot of questions just to fully grasp the flow. Payment procedures were a bit clearer thankfully, but the whole experience required quite a bit more effort compared to other platforms I’ve explored. I’d hoped for smoother onboarding and clearer communication from the start.