Going through the training and onboarding with WFHI was quite a test of patience for me. While the c

Going through the training and onboarding with WFHI was quite a test of patience for me. While the c

Going through the training and onboarding with WFHI was quite a test of patience for me. While the course content was useful, I found there was a significant amount of waiting involved between sessions, which slowed my progress considerably. Sometimes, I had to wait for the next available telephonic support call or for my reserved slot for practice using the dialer, which wasn’t ideal. Repetition of certain tasks was necessary, but it felt more like a necessary hurdle than something reinforcing the learning. The software updates were automatic, but occasionally they caused temporary confusion during my use, which meant I had to revisit previous training sections to catch up. The invoicing and payment process was clear and straightforward, which was a bright spot amid the slower parts of onboarding. Overall, I found the whole process required a fair amount of effort and patience on my part to get fully comfortable with the remote workflow tools provided.