Took more effort than expected to decode instructions
The training sessions and onboarding flow were okay, but the wording sometimes felt unnecessarily complicated. I found myself re-reading labels and instructions multiple times to fully grasp what was expected at each step. While the training material did cover the basics, the terminology wasn’t always very clear, which added to the effort required for me. I suppose it’s manageable once you get used to it, but initially, I had to work harder than I hoped just to understand the software setup and how to use the dialer and database features fully.