Took more calls than I thought, but thorough support was great
I definitely would reach out to WFHI support again if needed because their help made a big difference. At first, I thought I’d get by mostly on my own after onboarding, but I found that some features, especially around the automated updates and the database interface, needed some clarification that only a knowledgeable person could provide. The support was available by phone, and although it took a few calls to address all my questions, each interaction was efficient and friendly. What stood out was how the agent actually walked me through the dialing process on the software, which helped me feel more confident. It wasn’t instant, it required a couple of tries, but each time the support was patient. Overall, the effort on both sides was worthwhile. I appreciate knowing that the support is there for future help as well, making me comfortable continuing to use the platform without frustration.