Took me quite a few hours to understand everything
I had to spend considerable time working out how to navigate the software and its features fully. The parts involving the database integration and call dialer took the longest to familiarize myself with, as the options were not as intuitive initially. I found myself wishing there had been a more guided approach or clearer instructions in certain places. While I appreciate the automatic updates that seem to improve functionality over time, my time investment before reaching a comfortable level was significant. In hindsight, a bit more help during onboarding would have reduced this time substantially and made my experience more pleasant overall.